This document ("Privacy Policy") sets out the privacy practices of DPC. This Privacy Policy is in addition to and should be read in conjunction with the terms and conditions which govern the use of any DPC website and any product or service provided by DPC.
DPC recognises the importance of protecting an individual's privacy. We know that individuals may be concerned about what DPC does with personal information provided to DPC. DPC will take all reasonable steps to ensure that an individual's personal information is protected from misuse or unauthorised disclosure. The National Privacy Principles contained in the Privacy Act apply to DPC from their introduction in December 2001.
Types of Information Held
DPC may hold the following types of information about individuals:
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name, address and contact details (including email address);
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date of birth;
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bank account or credit card details where an individual has provided these to DPC for the purpose of acquiring goods or services;
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any information provided in response to any request on a DPC website;
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service usage records;
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billing statements; and
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communications between any individual and DPC.
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Collection
DPC collects information about an individual in a number of ways, including:
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directly from the individual including through our website;
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from our related companies;
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from an individual's representatives;
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from our contractors engaged by DPC to provide goods and services in the ordinary course of DPC's business;
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from customers of DPC who provide information on individuals as part of any service request;
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from credit reporting agencies; and
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through the use of cookies on DPC's website.
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In the event that DPC is unable to collect any of the personal information, DPC may be unable to provide services or information requested by the customer or an individual.
Use
DPC uses personal information for the ordinary operation of its business including:
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to identify an individual;
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to assist customers and their staff to use DPC's products and services;
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to provide customers with products and services they require including the administration and management of those products and services;
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for researching and developing DPC's products and services including an understanding of a customer's communications needs for the purposes of enhancing or improving DPC's products services;
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informing Customers of changes to DPC's products and services; and
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to conduct appropriate checks regarding the provision of the products and services to a customer.
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Disclosure
DPC may use or disclose personal information about an individual to the extent:
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indicated at the time of supply of the information to DPC;
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required to provide customers or an individual with products or services as requested;
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required for the ordinary operation of DPC's website or business (e.g. to inform customers about DPC activities, products and services.), including:
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provision of information to any outsource providers DPC employs in the operation of its business;
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DPC's professional advisors, including accountants, auditors and lawyers;
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necessary to undertake or provide information for credit related purposes;
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required by law; or
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expressly permitted under any agreement between DPC and any customer or individual.
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DPC will not use or disclose any information about an individual for purposes other than those listed above without first obtaining the individual's consent, other than where the use of disclosure is permitted by law.
Collection from third parties
If a customer or individual gives, or directs someone else to give, personal information to DPC, the customer or individual will tell that other individual ("Third Party") that:
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DPC is holding personal information about that Third Party;
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such personal information will be used and disclosed as specified in this Privacy Policy; and
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the Third Party can access and correct their information in accordance with this Privacy Policy.
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Access to information
An individual may request access, changes and updates to any personal information DPC hold about that individual at any time. Where any individual wishes to access their personal information held by DPC or has any complaints regarding DPC's treatment of the individual's personal information, then please email DPC at info@dominionpc.com.au providing name and email address, and details of the request or complaint.
General
DPC may change this policy from time to time. Although DPC intends to observe this policy at all times, it is not legally binding on DPC in any way. From time to time DPC may regard it as necessary or desirable to act outside the policy. DPC may do so, subject only to any statutory rights an individual has under the Privacy Act or other applicable legislation.
ADDITIONAL:
No Substitute for Reasoned Advice
The information contained on this website is of a generic nature. The information contained on this website is not a substitute for properly researched advice or information. Therefore, no reliance can be placed on the accuracy or adequacy of the information for any purpose other than to obtain information that is general in nature. |
